Success for utility companies requires efficient and successful management of upstream and downstream efforts. Endeavors upstream face the challenges of supply, production and sourcing while downstream endeavors can face challenges in transportation, distribution and retail.
Perhaps more than in any other industry, utility companies recognize the value of innovation and investment. Most innovation and investment address the core part of their business. Back office and customer service operations can also benefit from the application of automation and workflow technologies to bring efficiencies to high volume transactional work with employees.
ScerIS solutions are leveraged across the enterprise and are easily modified to accommodate the differences in business processes throughout the company. ScerIS’s approach to technology provides the leverage of core technology investments across the enterprise while achieving truly optimized work processes. ScerIS’s solutions work with your host systems and are integrated with host environments which provide improvements to the way in which employees interact with existing systems.