Behavioral Health

Unlock Process Innovations & Cost Reductions
with the ETCETERA® Platform

NAVIGATE FUTURE BUSINESS OPERATIONS WITH ADVANCED DIGITAL SOLUTIONS.

The ETCETERA® Platform facilitates rapid internal development of solutions designed to streamline processes, increase efficiencies and ensure regulatory compliance across the enterprise.

Facilitate: Make (Something) Easier, Help Bring (Something) About

ETCETERA® is the platform for configuring solutions tailored to your project management, operational workflow and administrative workflow requirements that replace enterprise system customizations, legacy applications, technology silos, software subscriptions, orphaned systems and paper-based processes. Behavioral Health organizations accomplish more with ETCETERA®, the flexible no-code/low-code platform that adapts to your unique requirements, compliments your enterprise applications and serves as the platform for simplifying, integrating and optimizing your business processes and data requirements

ETCETERA® Enterprise Process Management (EPM)

Etcetera Vendor Invoice Processing

ETCETERA® EPM is the browser-based platform used to design, develop and implement online work processes for nearly any business process that include automated processes, comprehensive online user interfaces, data capture and validation, content capture, work routing and validation, rules-based workflows and offline to online work process synchronizations. With EPM, organizations manage the quantity, quality and velocity of applications deployed while minimizing the need for other software products and avoiding the costs of multiple systems.

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ETCETERA® Enterprise Content Management (ECM)

Etcetera Expense Management

ETCETERA® ECM is your browser-based document and file management system for nearly any department and any purpose. It provides for storing and accessing over 100 file types through a Scalable Vector Graphics (SVG) viewer supporting HTML5 and access on mobile devices. Documents include everything from receipts to E-size drawings, DWG files and reports from host systems. Zoom capabilities make viewing easy, even on small devices in the field. ECM is used to enable other applications and business processes with content and supporting documents.

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Examples of Optimized Processes

The ETCETERA® Platform enhances operational efficiencies and project management. By integrating the ETCETERA® ECM and EPM modules and AI services, organizations can optimize processes in departments throughout the agency.  The platform’s flexibility enables it to adapt to specific departmental and process needs, ensuring that data is consistently managed, easily accessible, and compliant with industry standards such as CARF, COA, JCAHO and URAC. This comprehensive approach to data management fosters integration throughout agencies, collaboration, reduces administrative burdens, minimizes risks, and ensures faster project delivery—ultimately leading to improved client services and reduced costs.

Enhance the management and accessibility of patient records by integrating the ETCETERA® Platform into your EMR/EHR workflows. The platform provides robust document and data management capabilities, streamlining patient data consolidation, chart reviews, and record updates. Automate routine administrative tasks like patient intake forms, treatment plans, progress reports and compliance reporting, ensuring consistency and minimizing errors. With ETCETERA®, clinicians and staff can spend less time on paperwork and more time delivering quality patient care.

Optimize your revenue cycle management processes with ETCETERA®’s EPM and ECM modules. Automate patient billing workflows, claims submissions, and remittance processing. Manage patient financial records in a secure, centralized environment to improve accuracy and minimize billing errors. By simplifying these processes, health services organizations can reduce administrative burdens, improve cash flow, and enhance the overall patient financial experience. Seamlessly integrate patient financial services with a client portal for payments.

Manage all the data, documents, files and processes applicable to the Employee Lifecycle and to other HRM requirements. From onboarding and offboarding, to training, employee development plans, performance reviews, time & attendance, applicant tracking, incident/accident reports, disciplinary management, worker’s compensation and more are managed in a digitized form. Other common uses include HR surveys, salary change requests, awards & recognitions and tuition reimbursement.

Automating vendor invoice coding and approval is SOP but expand your concept of A/P to include a vendor portal with vendors submitting and “coding” their invoices, relieving A/P of that function, time & attendance, journal voucher review and approval workflow prior to postings, cross billings to customers managed with automated accumulation and generation of digitized supporting documents, capital budget planning and capital purchase reviews and approvals prior to review by capital committee and more. Use ETCETERA® to increase the velocity of throughput of vendor invoices and cross billings to customers resulting in better cash flow, thereby reducing use of funds or requirements for business financing. Manage W-9s and W-8s, fixed asset tracking and management, treasury functions, employee expenses, requests for travel, and more, etc.

Become an integrated part of employee onboarding and offboarding while also using the ETCETERA® platform for IT Training programs, IT Capital Requests, Help Desk, Project Tracking and more.

Streamline facilities management tasks with the flexibility of the ETCETERA® Platform. Digitize and automate processes such as work order management, preventive maintenance scheduling, asset tracking, and vendor management. Enable real-time collaboration between maintenance staff, operations, management and vendors to address facility needs efficiently. The platform’s ability to integrate with IoT devices and sensors can further enhance monitoring and tracking capabilities, ensuring a safer, more efficient operational environment.

Why do you think we named our platform “ETCETERA”?!?! Your organization can develop document management and process management solutions with velocity. No more waiting for vendors nor for capital expenditure or operating expense approvals. Just new solutions when you need them to help drive business performance. Contact one of our representatives today and start experiencing the ETCETERA® difference!

Software – Licensing (own) vs Subscriptions (rent)

There are significant differences in the Total Cost of Ownership (TCO) between a software license and software subscription and the differences are similar to any other own vs rent scenario. Software licensing often involves an upfront purchase fee which can make the lure of the low entry cost of software subscriptions appealing. Each has its implementation costs if providing solutions unique to the customer, while generic process subscriptions level the playing field removing competitive advantage for those businesses seeking to benefit from their innovation and talented employees.

Subscriptions also come with price accelerators that usually start after years one to three, just like rent. Experiencing a 10% increase in cost year over year for the same subscription will typically double its cost in just 8 years outpacing the business’s margins produced and value received from the subscription. Subscriptions will typically negatively impact business performance in multiple ways, and the escalating cost is just one of those ways.

ScerIS’ banking partner finances ETCETERA® software costs at between 0.00% and 3.99%, offering our customers a monthly cost comparable to subscriptions. Whether using this financing or not, customers achieve a significantly better TCO with an ownership approach rather than with a subscription approach. Better yet, unlike customization services provided in subscriptions, either with the software provider or third parties, ETCETERA® implementation services can be included in the financing package, eliminating upfront costs in favor of a simple monthly cost spanning three to five years.

While the first three to five years of monthly prices may be similar to a subscription, after acquisition of the software license is completed, the ongoing fees drop to software maintenance, which tends to run about 60% to 70% below subscription prices, more when considering the escalations in software subscription prices. If TCO matters to you, you really want to be an owner and not a tenant.

Licensing – Concurrent User vs Other

ScerIS licenses its applications based on “Concurrent Users”.  Why, because only the number of users that need access at precisely the same time drives use.  Software products and subscriptions that charge for “Named Users” are charging for the availability of access rather than actual use.

Think about a subscription to a hosted application.  Does the application server, database server, domain controllers, firewall, network switch or any of the other infrastructure needed to support use actually get used when the user is not logged into the hosted application? Of course not – so why are you paying for software subscriptions and access for named users for part time, once in a while, access?

Likewise, when a user has access to multiple subscriptions but can really only do one thing at a time, does it make sense to have all these subscriptions if the same can be accommodated with one platform?

When you think about it, it just doesn’t make sense, does it?

Featured Success Story

Case Study – Summary: Crittenton Services, Inc.

The Story: Crittenton services women and children in their community and residential programs.  With a service area of 16 counties and over 4,400 square miles, staff members were spending endless hours organizing and maintaining client paperwork and moving charts for audit purposes from remote offices to the main office and back again requiring Chain of Custody documentation for gathering charts for review processes. In both of their community and residential programs, staff members were always feeling like they were two steps behind with paperwork requirements.  A significant challenge at Crittenton was the West Virginia regulations requiring provisional counsellors to be supervised for two years prior to obtaining their license, meaning that Crittenton supervisors had to review all documentation generated by these counselors.

Documentation in their residential programs, where clients typically stayed for six to nine months, was all paper based, stored in binders, which meant that the client charts couldn’t be restricted to just those staff members requiring access.

The Solution: ScerIS helped Crittenton with a phased implementation starting with the ETCETERA® Enterprise Content Management (ECM) platform for managing Electronic Health Records (EHR).  Existing client records were scanned into the system and digitization included ongoing daily documentation.  In this environment there is an automatic assembly of documents into a digitized tabbed presentation by client, just like the organization of documents in a paper chart or binder.  This made the transition from paper to digital easy for staff members to understand, facilitating adoption of the system.

In the next phase, ScerIS implemented the ETCETERA® Enterprise Process Management (EPM) platform.  Crittenton has build hundreds of online E-Forms for treatment plans, clinical documentation and more.  For new staff, these online documents are routed to a supervisor for review, maintaining compliance with West Virginia regulations.  Completed documents are archived into client records in ECM.

In the third phase, ScerIS implemented remote online forms, which include signature capture capability for client signatures when needed.  Many of the Crittenton clients are in rural West Virginia, and staff members do not have access to the online forms in EPM, therefore Crittenton uses the ScerIS offline forms that, when completed, automatically create forms in EPM for completion.

There is practically no limit to the uses for ECM and EPM in any organization.  Electronic Health Records are just one area of use, but every department and nearly every process can benefit from the implementation of the ETCETERA® Platform.

Download the Crittenton Study

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