ScerIS has successfully worked with several departments within the city of Boston, Massachusetts implementing ETCETERA Enterprise Content Management (ECM) that have:
- Eliminated lost, mis-filed and altered documents
- Eliminated handling of historical documents
- Provided secure desktop and web access to public and business records
- Provided secured desktop access to plans and large format drawings
- Improved management of plans and large format drawings
- Reduced processing times
- Increased effectiveness of employees, and
- Enhanced and improved constituent services